Shipping policy

Shipping Policy

Last updated: 2026

Thank you for shopping with CREPGUIDE. Below you will find important information about our shipping process, delivery times, and international coverage.

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🌍 Shipping Coverage

We currently deliver to most countries worldwide. If your location is not supported at checkout, please contact us at admin@crepguide.com and we will do our best to assist.

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⏱ Processing Time

All orders are processed within 3 business days.
    •    Orders are processed Monday to Friday
    •    Orders placed on weekends or holidays will begin processing the next business day
    •    You will receive a confirmation email once your order has been dispatched

Please note: Processing times may be slightly extended during peak periods.

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🚚 Delivery Time

Estimated delivery time is 7 working days after dispatch.

Total estimated timeframe:
    •    Processing: 3 business days
    •    Shipping: 7 working days
    •    Total: approximately 10 business days

Delivery times are estimates and may vary depending on your location and local customs processing.

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🌐 International Shipping

For international orders:
    •    Delivery times may vary by destination
    •    Customers are responsible for any customs duties, taxes, or import fees charged by their country
    •    CrepGuide is not responsible for delays caused by customs

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📦 Tracking Your Order

Once your order has been shipped, you will receive tracking information via email so you can monitor your delivery.

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⚠️ Shipping Delays

While we work hard to meet our delivery estimates, delays can occasionally occur due to:
    •    High order volumes
    •    Customs processing
    •    Carrier delays
    •    Public holidays or severe weather

We appreciate your patience in such situations.

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📩 Contact Us

If you have any questions about shipping, please contact us at:

admin@crepguide.com

We aim to respond within 24–48 hours.

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Thank you for choosing CREPGUIDE.